Software - support and maintenance

products Data management

The service and support structures of a service supplier are of critical importance for the successful operation of quality products and systems.

Aquametro applies this philosophy offers customized and efficient service packages to provide rapid and uncomplicated support services. These service packages include software maintenance, replacing faulty handheld units when reading meters and also a remote maintenance license to avoid unnecessary work and expense.

Scope

	Online support for readout (import/export, data transfer)
	Handheld unit replacement for the reading procedure when faulty (post)
	Software updates with meter expansion (new models) and software optimization
	Updating system documentation with Aquametro
	Remote maintenance license
	Data backup from Aquametro on readout (additional “wireless” service)
	“End-of-life” monitoring of wireless modules (additional “wireless” service)

Customized support services
	Expanded local on-line support (software updates, troubleshooting)
	Function checks using management software updates
	On-site training (refresher courses, lead-in for new personnel)
	Software upgrades (extended functions, changes to the operating system)
	Software Individually customized


Data management
	System modules and components, Software, Software - support and maintenance

Downloads
	Brochure Data management

Links
	Order / RFQ